Timcy green Run & eat skirt set of 3

Shipping Policy

At Kim & Mish, we take the utmost care to ensure your products are safely packaged and delivered across India.

Shipping Charges
FREE shipping all over India, “Because tiny clothes shouldn’t come with big delivery charges!”

Order Processing
Orders are dispatched within 24 hours of placing them.

Delivery Timeline
· All orders are shipped via express delivery for a faster, smoother experience.
· After dispatch, orders to metro cities in India are typically delivered within 1–3 business days.
· For non-metro locations, delivery may take 2–7 business days.

Contact Us
If you have any questions or concerns regarding your shipment, feel free to reach out to us: Email: care@kimicrew.com Phone: +918796062324 (Mon–Sat, 9 AM to 6 PM)

Return & Refund Policy

At Kim & Mish, we are committed to providing you with a seamless shopping experience and want you to be completely satisfied with your purchase. Please carefully read and understand our return policy.

Procedure for Returns & Exchange
We know kids grow fast — and sometimes sizes play hide and seek!
· Free Exchange/Return within 7 days for size issues — we’ll pick it up right from your doorstep.
. Approved Exchange product will be delivered within 7 days
· Please check our Size Guide before ordering to avoid exchanges.
· To request an exchange, call us at +91 7977288270 or email care@kimicrew.com with your order number and reason.
· If you’d prefer not to exchange, we’ll issue a Voucher equal to the product value — redeemable anytime on your next purchase. (No refunds available in this case.)
· Items must be unused, unwashed, and with original tags intact — otherwise, pickups won’t be possible.
· Exchanges are processed only after the returned item passes quality check at our warehouse.
· A second-time exchange will incur a ₹150 fee.
· For any missing items, please share an unboxing video so we can help you quickly.

1. Return Window
Refunds are only applicable in specific cases:
· If a wrong item was delivered.
· If size 5–6 years doesn’t fit your child and the next size (6–7 years) isn’t available.
Once the returned item is received and inspected, we’ll process the refund within 7–10 days (bank timelines may vary). Refunds will be issued directly to your original payment method.

2. Pick Up
· We will arrange a doorstep pickup, once your return request is approved,
· Please ensure the product is in its original packaging and in the same condition as when received before handing it over to the pickup agent.

3. Initiating Refund
Refunds are only applicable in specific cases:
· If a wrong item was delivered.
· If size 5–6 years doesn’t fit your child and the next size (6–7 years) isn’t available
· Once the returned item is received and inspected, you will receive the refund within 7 business days from the date of initiation.
· Refunds will be issued directly to your original payment method.

Contact Us

If you have any questions or concerns regarding our return policy, please contact our customer care team: Email: care@kimicrew.com Phone: +918796062324 (Mon–Sat, 9 AM to 6 PM)