Frequently Asked Questions

Our products are crafted from 100% pure, plant-based cotton that’s breathable, skin-friendly, and gentle on kids’ delicate skin. We emphasize natural comfort and everyday wearability with no synthetic blends or harsh fabrics.

To shop, simply browse by category or age group, select your desired product and size, add it to your cart, and proceed to secure checkout. You can register an account or checkout as a guest for faster processing.

Yes, we ship across India, and we strive to ensure products are packaged safely and delivered reliably. Delivery timelines may vary based on your location and external factors.

We accept returns and exchanges per our return policy when items are unused, unwashed, and in original packaging. Please check the dedicated Returns page for full instructions and eligibility.

Yes — you can request cancellation before shipment by contacting us via email or phone/WhatsApp. For prepaid orders, refunds are processed as per our cancellation policy.

We’re here to help! Contact us at:
📧 Email: care@kimicrew.com

📞 Phone/WhatsApp: +91-7977288270
Our team is available Monday to Saturday, 9 AM–6 PM.